Privacy Policy

At DuoXpress, we collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

• Personal information (name, email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through third-party providers)
• Order history and preferences
• Communications with our customer service team

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and support
• Send you important updates about your orders
• Improve our products and services
• Prevent fraud and ensure platform security
• Comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

• Service providers who assist in our operations
• Payment processors to handle transactions securely
• Shipping companies to deliver your orders
• Legal authorities when required by law

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and personal data
• Opt out of marketing communications
• Request data portability

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.